Casework

Casework (Help & Advice)

As your Member of Parliament I can help you with many of the day-to-day issues you are facing and for which central government / Parliament has responsibility. My casework team are trained to provide support on a wide range of issues, including those outlined on this page.

Due to strict parliamentary rules, my office and I can only help people who live within the Southport constituency. You can check whether I am your MP here. Please always include your home address on any correspondence you send to me. Examples of areas I can provide you support with include:

  • Benefits, pensions, and other matters dealt with by the Department for Work and Pensions (more information here).
  • Immigration and other issues dealt with by the Home Office (more information here).
  • Tax issues involving HM Revenue and Customs.
  • Queries and complaints with the NHS and other health providers.
  • Problems with the Child Maintenance Service or Child Support Agency.
  • Help with nondepartmental government bodies, such as DVLA and DVSA.
  • Educational issues.

Examples of areas I cannot provide you support with include:

  • Planning applications.*
  • Consumer issues and faulty goods.
  • Legal advice (including intervening in any cases which are at court stage).
  • Financial advice.
  • Private and neighbour disputes.
  • Employment and contractual matters.

If you are unsure whether I am able to help with issue, please send me an email and I will be happy to clarify.

Whilst casework queries should generally be sent to my office via email or letter, if you have a case which is particularly urgent please call 01704 500577 to bring it to my office's attention.

*I can, however, pass on your concerns to the Council to ensure your views are registered..